Last updated: February 11, 2026

Geny's Crochet Designs (“Company,” “we,” “us,” or “our”) operates this website and online store (collectively, the “Services”). The Services are hosted by Shopify Inc. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

1. Personal Information We Collect

We may collect personal information that identifies or can reasonably be linked to you, including:

(a) Contact Information

• Full name
• Billing and shipping address
• Email address
• Telephone number

(b) Payment Information

• Payment method details (processed securely by Shopify and third-party payment providers)
• Transaction confirmation details

(c) Account Information

• Username and password
• Account preferences

(d) Transaction Information

• Products viewed, added to cart, purchased, returned, or exchanged
• Order history

(e) Communications

• Information you provide when contacting customer support

(f) Technical & Usage Information

• IP address
• Browser type
• Device identifiers
• Pages visited and interactions with the Services

 

2. How We Collect Information

We collect personal information:

• Directly from you when you create an account, place an order, or contact us
• Automatically through cookies and similar tracking technologies
• From Shopify and service providers assisting in operating the Services

 

3. Use of Personal Information

We use personal information for legitimate business purposes, including to:

• Process and fulfill orders
• Provide customer service and respond to inquiries
• Manage accounts
• Improve website functionality and user experience
• Detect, prevent, and investigate fraud or unauthorized activity
• Send transactional communications
• Send marketing communications (subject to your right to opt out)
• Comply with legal obligations

 

4. Disclosure of Personal Information

We may disclose personal information:

• To Shopify Inc., our e-commerce platform provider
• To payment processors, shipping carriers, and service providers
• To professional advisors (e.g., legal or accounting services)
• When required by law or legal process
• In connection with a business transfer, merger, or reorganization

We do not sell personal information for monetary compensation.

 

5. Shopify Hosting

Our store is hosted on Shopify Inc.'s e-commerce platform, which enables us to sell products and services. Your information may be processed by Shopify in accordance with Shopify’s Privacy Policy, available at: https://privacy.shopify.com.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze traffic, and improve user experience. You may control cookies through your browser settings; however, disabling cookies may affect site performance.

 

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet is completely secure.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of marketing communications

To exercise your rights, please contact:
📧 genyscrochetdesigns@gmail.com

We reserve the right to verify your identity before fulfilling any request.

 

9. Do Not Sell or Share My Personal Information

Under certain privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), you may have the right to opt out of the “sale” or “sharing” of your personal information for purposes such as cross-context behavioral advertising.

Geny’s Crochet Designs does not sell personal information for monetary compensation. However, certain data collected through cookies, analytics tools, or advertising technologies may be considered “sharing” under applicable privacy laws.

If you would like to opt out of such data sharing, please contact:

📧 genyscrochetdesigns@gmail.com

We will process your request in accordance with applicable law.

 

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Request disclosure of the categories and specific pieces of personal information collected about you
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit the use of sensitive personal information (if applicable)

You may designate an authorized agent to submit a request on your behalf. We may require identity verification before processing requests.

We will not discriminate against you for exercising your California privacy rights.

 

11. European Union & United Kingdom Privacy Rights (GDPR)

If you are located in the EEA or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal information based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent

Your GDPR Rights

You may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

If you believe we have not addressed your concern, you may lodge a complaint with your local data protection authority.

 

12. Children’s Privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

 

13. International Data Transfers

Personal information may be transferred to and processed in countries outside of your jurisdiction, including where Shopify and its service providers operate.

 

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

 

15. Contact Information

For questions regarding this Privacy Policy or our data practices:

Geny's Crochet Designs
📧 genyscrochetdesigns@gmail.com